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RealtyStar Technical Support
1-877-535-7755
Clients who have purchased through RealtyStar
before, know that
Mike Meehan is a knowledgeable and
friendly source for technical
assistance. Please
understand that Mike is not entry level support -
his
time is much in demand and to obtain his help you
need to
book an appointment. Paying tech
support clients (who renew
through us)
get priority
callback.
Tech support payments go directly to Mr. Meehan at
his company South-East Realty Tech which handles support
as a third-party provider.
To order
Technical Support
coverage in addition to, or in preference of,
that
which comes from the software manufacturer:-
Click
subscribe button to sign up for one-on-one, telephone
and remote assistance support provided by Mike Meehan.
Eastern Time Zone.
Clients Only
REMOTE ASSISTANT SOFTWARE - Download
For more effective support,
clients can Download and Install the REMOTE ASSISTANT
SOFTWARE
using all of the default settings. This will allow you
to connect to Mike so he
can work with you via computer. Be assured
that Mike has no way of connecting
without you being involved.
You will find consistent ongoing praise of Mike's knowledge on
the AgentOffice online users
group (see example below)
Sent: Thursday, March 11, 2010 10:52 AM
Subject: [Online Agent users] Install AO with vista32
problem resolved by Michael Meehan
Mike,
You are great! And your help is very much appreciated.
Erin Easley - 636-577-2718
TESTIMONIALS
Testimonial:
Sent:
Monday, March 23, 2009 12:18 PM
To: support@realtystar.com
Subject: Re: FW: RealtyStar Help - REPLY
Thank you! We love your support!
Jerry and Sandy Tuinstra
RE/MAX Real Estate Concepts
Testimonial:
Sent:
February 06, 2009 11:39 AM
Mike,
Thank you a hundred times for providing me with
OUTSTANDING,
and entertaining, product support for My
Agent Office software.
You fixed my problem (Software was unusable after a hard
drive
crash
& Re-install), as if I had purchased the product from
your
company.
Needless to say, you've earned my business for future
product. I will
sing your praises to any users and potential users I
run
across. lease keep me apprised of any upgrades.
Thanks again for 'Exporting' your Canadian knowledge to
the States!
Best Regards,
Jeff Lander
Testimonial:
Sent: August 11,
2008 11:28 AM
To:
onlineagentusers@yahoogroups.com
Subject: [Online
Agent users] Service after
the sale
I want to
acknowledge and
give proper
credit to Mike
Meehan of
RealtyStar for the
best quality
after the sale
service
possible. I have
recently bought
a new computer,
loaded AO, and
encountered a
couple of glitches.
Mike corrected
my install once,
then when I was
boneheaded
enough to do the
same thing
again, he
without
hesitation
or reproach,
corrected me
again, and gave
me an alternate
path to my
data
interchange. The
patience and
knowledge that
he used were
above
and beyond
expectation, I
want the group
to know that
Mike's service
is beyond
reproach!
---Thomas Howe
---Your Real
Estate
Consultant!
-
Testimonial:
Sent: July 08, 2008 12:29
PM
To: onlineagentusers@yahoogroups.com
Subject: Re: [Online
Agent users] Loading problem
-
Many, many thanks, Mike!!!!
You sure do know your stuff. Using
the remote Request Assistance was
really neat. Just to sit back and
watch the activity on the screen as
you
added and deleted and changed
stuff was amazing.
I will surely recommend you and your
service to everyone I can!
Wishing you continued prosperity,
Ron Niebruegge, ABR, GRI, e-Pro
RE/MAX Professionals
Transaction Coordinator
For Jeannette Huber
Testimonial:
We often wind up helping
AgentOffice users who didn't
purchase from us initially, but wish
they had! See below...
Sent: Thursday, March 06,
2008 11:18 AM
To: 'Yvonne'
Subject: RE: Agent Office
v7.0 - REPLY
Thank you so much, Mike has been
fantastic helping us with Agent
Office and I know once we get
the kinks out of what we are
doing we are
going to want to upgrade. We will always
use your services! I have
already emailed some associates that may
be interested in your services
and will always recommend you when
the opportunity comes up.
Thank
you,
thank you thank you. I will
be working with Mike this
afternoon to
complete
the issue with Lorraine’s home
computer and now she will be
able to
utilize the benefits of the
software.
Anne Delude, Operations Manager
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